Here's What Our Families Have to Say
 

Here are just a few comments from families who have had loved ones at Marjorie Doyle Rockwell Center ...

 

“It is counter intuitive to think that there is any place better for our mother than her own home and that there is anyone more capable of caring for her than family. If you’re lucky enough to put sentiment aside long enough to give MDRC the opportunity to help, you’ll find a thoughtfully designed facility filled with people, trained and experienced, to make days living with Alzheimer’s filled with a quality you never thought possible.”

Comment from Family Satisfaction Survey

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“Our family is at a loss as to how to thank all of you who cared for my Mom. Everyone truly took the time to get to know her and interacted with her in such a caring and friendly way that I think she thought she was always among family and friends. All of you have extraordinary talents and are using them to impact the lives of your Residents and their families. We are all very thankful.”

Megan and Mark, Schenectady, NY

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“You make such a difference in our mom’s life and in our lives. It is obvious to us that our mom knows she is in good hands and so do we. We really appreciate the staff’s professionalism, dedication and compassion. You have done for all of us what we never could have done for ourselves and we thank you!”

Joan, Troy, NY

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"The first time I set foot in Marjorie Doyle, I knew it was where my mother needed to be. In the past 5 years, not a day went by that I was not grateful for the people who took such wonderful care of her. Her surroundings were comfortable, pretty, always spotless, delicious food, and cheery people. It was the next best thing to having her home. I'm not sure if you all realize how much peace and comfort families have, knowing their loved ones are in such good hands."

Laura, Scotia, NY

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"Thank you for all that you did to watch over our mother. Each of you took such great care ... the beautiful grounds, the clean rooms, the fun activities, the good food, the tender care, as well as the unending support and affection ... everything helped to keep our mother happy and well. We appreciated all you did for her and for us. We will always think of you as our special stars."

Nick & Judy, Watervliet, NY

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"Each time something new happened there was always someone to walk us through, talk to and offer a lot of hugs. Mom and I got to know and appreciate what went on behind the scenes. We learned how dedicated each of you are to all of the residents. They made me feel so good when I went home because I knew her other family was with her and watching over her. There aren't enough words to express how I feel so I'll just say thank you to all my special family."

Lavina, Rensselaer, NY

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"We cannot express our gratitude for all of the care, comfort, companionship and support that you gave to our aunt during her last several years of residence at Marjorie Doyle. We could always count on the smiles, kindness and gentleness even on the most taxing of days."

Jeanne, Cohoes, NY

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