What Our Families Have to Say

What Our Families Have to Say

 

At the Eddy DayBreak, we are very proud of the services we provide. But just in case you need more than our word for it, here are some of the comments written by families in our annual Satisfaction Survey:


“I was extremely satisfied with the services of DayBreak program for my father. All staff members are kind, considerate and helpful…a Godsend to me and my dad. I will highly recommend this program to anyone seeking help of a day program for their loved one.”

 


“It is a great safe place. Every one of the staff has been wonderful, caring and helpful. Mom always returned home happy expressing she had a nice day at her “club” as we called it. Thank you to all the staff.”

 


 “The service provided is invaluable. The staff is professional, compassionate, respectful and always upbeat! The environment is clean, comfortable and cheerful. Our family has great appreciation for the people responsible for providing services to our mother at the Marjorie Doyle Rockewell Center DayBreak in Cohoes.”

 


Words cannot express how you and the entire staff have helped my father and my family through his journey with Alzheimer’s. All experiences from my first telephone call to you to inquire about the [DayBreak] program through his last day of outside services were outstanding. Mom had been the main caregiver to Dad for 62 years. You and the staff made the transition to receive outside services a positive experience. Mom and I had support by phone and in person. The program helped our entire family become more aware by educating us on Alzheimer’s disease and the support groups available. We had peace of mind knowing that the Columbia Street location was a safe, healthy, professional environment.”

 


 "I cannot tell you enough how I thank God every night for all the staff at DayBreak. It takes special gifted individuals who show compassion all together to make a successful support team. A team that treats our loved one and our family with so much love and respect. Erin, hats off! A team is as good as their leader and they do well, because you’re right there pitching in.”


“My mother looks forward to her days at DayBreak. The days she attends are her favorite days of the week. Thank you so much!”
 

 


“Doing a terrific and helpful job and my family feels agreeable to all the staff associated with the Eddy DayBreak program. No other like it!”

 


“The Eddy DayBreak program is a wonderful place for seniors. Staff is very caring, very informational and kind. All the staff members are just great.”

 


“My mother has spent almost four years in the DayBreak program which allowed her to live with us. We are thankful this program is available”

 


“My brother always said how much he enjoyed Daybreak. It provided [him] an opportunity to participate in many activities. Thank you for caring.”


 

“My father enjoyed his days at Eddy Daybreak very much. He enjoyed every minute with you including rides with the driver, talking about his day and anticipating the next time.”

 


“I am very happy that my mother has Eddy DayBreak and all the wonderful staff to be with each day.”

 


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