Capital Region Health Connections

Capital Region Health Connections

Capital Region Health Connections is a health home program that gives extra help to Medicaid members living with chronic conditions. The program can help by:

• paying special attention to your healthcare needs

• making sure you get the medical services and medications you need

• helping you get the social services you may need, including housing and food

• making sure that all those caring for you communicate with each other

What is a health home?

A health home is not a building or a physical space. Simply, it’s a network of health and community agencies that have agreed to work together to help people with many serious and chronic health issues get what they need to keep them healthier and safer in their communities. Each person who joins a health home is matched with a care manager who coordinates services – from medical care to social and housing needs and assists individuals in getting their needs met.

Who can join?

Individuals who may qualify to join a health home must be eligible for Medicaid and have one or more chronic conditions, including mental illness or HIV/AIDS; or two chronic diseases, such as diabetes, asthma, heart disease, high blood pressure, substance abuse or being very overweight. If you do not have a doctor, are homeless, were recently released from prison or have been in the hospital many times for the same illness, you may be eligible for health home services.

How do I join?

If you are receiving case management services (ICM, SCM, COBRA), you are eligible for health home services and may already be enrolled in a health home. If not, there is a referral process that is used by hospitals, county agencies and other organizations so that people can receive health home services if they need them.

Would joining a health home affect my current benefits and services?

The health home services are covered by Medicaid and do not affect other benefits you may be receiving.

You do not need to change medical providers or managed care program if you join a health home. If you already have a case manager, you can continue to see him/her.

For more information, call:

Capital Region Health Connections .... (518) 271-3301

 

Toll free............................................1 (855) 358-4482

Medicaid Call Center..............................1 (800) 541-2831

TTY.............................................................1 (877) 898-5849

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